Business Support Operations Associate

6 days ago


Trenton, New Jersey, United States System One Full time
Job Title: Business Support Operations Associate

Ewing, NJ | Estimated Salary: $45,000 - $60,000 per year

About System One

System One is a leader in delivering workforce solutions and integrated services across North America. Our team helps clients get work done more efficiently and economically, without compromising quality.

Job Description

We are seeking a highly motivated Business Support Operations Associate to join our team. As a key member of our operations team, you will be responsible for assisting in processing orders, customer communications, and order fulfillment through interaction with external and internal customers.

You will identify, communicate, and resolve customer issues related to shipments, including material availability, system errors, and information errors. Additionally, you will help maintain accurate customer master data by submitting requests for changes and working with the Master Data Management team on related issues.

The ideal candidate will have a BS degree and 2 years of experience in customer service or an HSD and 5 years of experience in customer service. You will also possess a working knowledge of SAP and strong MS Office skills.

Required Skills and Qualifications
  • BS degree and 2 years of experience in customer service or HSD and 5 years of experience in customer service
  • Working knowledge of SAP
  • Strong MS Office skills
  • Excellent interpersonal skills that reinforce the team environment
  • Strong detail-orientation, organizational, and follow-up skills
  • Effective verbal and written communication skills
Benefits

As a valued employee of System One, you will be eligible for health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. We are an Equal Opportunity Employer and welcome qualified applicants from diverse backgrounds.



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