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Shift Lead

2 months ago


The Colony, Texas, United States DoorDash Full time
About the Role

DoorDash is seeking a motivated and experienced Shift Lead to join our team. As a Shift Lead, you will be responsible for guiding a team of Operations Associates through daily operations, ensuring a high-quality experience for customers, and promoting a positive work environment.

Key Responsibilities:

  • Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations, including scheduling and attendance.
  • Assist with day-to-day tasks, such as receiving product from vendors, placing product in appropriate locations, preparing customer orders, and helping to clean and organize work areas.
  • Delight Customers by ensuring customer orders are delivered smoothly, maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
  • Facility Management by monitoring supplier deliveries, managing regular cleaning and maintenance schedules.
  • Help improve operations by contributing ideas to improve our quality and customer experience.

Requirements:

  • You're self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day.
  • You have a proven track record of success in a warehouse, retail, or restaurant environment.
  • You're able to be on your feet, and move heavy product. You are excited and physically able (with or without accommodation) to lift up to 50 lbs, and can operate a pallet jack and hand truck.
  • You have a high school diploma or GED equivalent.
  • You are at least 18 years of age.
  • You're organized and proficient in Google Docs and Google Sheets.
  • You have flexibility in your schedule. You may be required to work any day of the week, across daily operating hours.

What We Offer:

  • A comprehensive benefits package, including a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit, and several paid holidays.
  • Medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program.