Business Growth Specialist

1 week ago


Sheridan, Wyoming, United States VISIONARY COMMUNICATIONS LLC Full time
Company Overview
Visionary Communications LLC is a leading provider of innovative communication solutions. We are seeking an experienced Account Manager to join our team and help drive business growth through exceptional customer service.

Job Description
As an Account Manager, you will be responsible for serving existing customers with account changes, upgrades, and add-on services. Your primary focus will be on building strong relationships with customers to retain their loyalty and satisfaction.

Key Responsibilities:
  • Serve existing customers with account changes, upgrades, and add-on services.
  • Foster strong relationships with customers to drive retention and satisfaction.
  • Work in a separate phone queue exclusively for existing customers.
  • Prioritize goals to include upgrades/upsells and add-on services such as VoIP sales and managed router sales.
  • Make outbound calls to current customers to sell upgrades and add-on services, generating additional revenue.

Requirements:
  • Prior sales/upselling experience preferred.
  • Able to remain professional and courteous with customers at all times.
  • Computer experience and basic knowledge of Microsoft Office products and Google Documents required.
  • Excellent verbal and written communication skills essential.
  • Available to work outside normal hours for department meetings (1-2 times per month).

Compensation Details:$19.23-$20 hourly wage.

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