Customer Service Representative

4 weeks ago


Littleton, Colorado, United States Kroger Family of Companies Full time

Job Summary:

We are seeking a highly motivated and customer-focused Fuel Center Clerk to join our team at Kroger Family of Companies. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and achieving sales and profit goals.

Key Responsibilities:

  • Customer Service: Create a positive and welcoming experience for our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Store Maintenance: Ensure the fuel center and surrounding areas are clean, well-organized, and free of hazards, adhering to company standards and regulations.
  • Sales and Profit Goals: Meet or exceed sales and profit targets, monitoring and controlling inventory, and making recommendations to improve sales and customer satisfaction.
  • Team Collaboration: Work closely with other team members to achieve store goals, share knowledge and best practices, and provide support during peak periods.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management, both verbally and in writing.
  • Attention to Detail: Maintain a high level of accuracy and attention to detail in all aspects of the job, including customer interactions and store maintenance.
  • Problem-Solving Skills: Ability to think critically and resolve customer complaints and issues in a fair and professional manner.

What We Offer:

  • Competitive Pay and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.


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