Front of House Team Lead
3 weeks ago
We are seeking a skilled and experienced Assistant Maitre D' to join our team at Shihadeh Investments Inc. as a Front of House Team Lead. This role will play a crucial part in ensuring the smooth operation of our front-of-house operations, providing exceptional service to our guests, and maintaining the high standards of Amoura Restaurant.
About the RoleThe successful candidate will work closely with the Executive Chef to ensure seamless coordination between the front and back of house, oversee reservations and seating arrangements, and maintain a welcoming atmosphere for our guests. As a hands-on leader, you will be responsible for mentoring and supporting the front-of-house staff, conducting pre-shift briefings, and providing on-the-spot coaching to enhance performance and service quality.
Key Responsibilities- Greet and engage with guests to create a positive dining experience.
- Oversee reservations and assist with seating arrangements to optimize guest flow and satisfaction.
- Address guest inquiries, concerns, and special requests promptly and professionally.
To be successful in this role, you will need:
- 2+ years of experience in a front-of-house leadership position in upscale or fine dining establishments.
- Strong interpersonal and communication skills, with a passion for hospitality.
- A hands-on approach to leadership, willing to step in and assist wherever needed.
- Familiarity with reservation platforms and POS systems.
- Excellent problem-solving and organizational skills.
We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, plus opportunities for professional growth and advancement within our dynamic establishment. Additionally, you will receive benefits including complimentary staff meals and dining discounts at Amoura Restaurant.
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