Customer Service Liaison
6 days ago
Key Responsibilities:
• Greet walk-in clients and company personnel, directing them to the appropriate department or employee.
• Answer phone calls and receive faxes in a professional and courteous manner.
• Assist with copying functions, communicate copier maintenance requests, and point person for other office equipment issues/needs.
• Process typed material on word processing equipment and maintain accurate records.
• Monitor expenses for telephone and postage, implementing cost-saving measures when possible.
• Update agency Distribution List/Constant Contact and distribute typewritten material as per instructions.
• Provide assistance as needed/requested for clerical tasks and perform other duties assigned by management.
Requirements:
• Must be highly organized with demonstrated skills for effective verbal and written communication.
• Familiarity with business operations at the corporate level and good understanding of the agency system.
• Proficiency in Microsoft Word and Excel, as well as ability to use personal computer and calculator.
• Ability to work in a fast-paced multi-tasking environment and adapt to changing priorities.
Estimated Salary: $45,000 - $60,000 per year.
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