Emergency Services Manager

3 weeks ago


East Brunswick, New Jersey, United States SERVPRO of SE Somerset CountyE BrunswickPrinceton Meadows Full time
Job Summary

We are seeking an experienced and skilled Emergency Services Manager to join our team at SERVPRO of SE Somerset County/E Brunswick/Princeton Meadows. As a key member of our operations team, you will be responsible for overseeing the management of emergency services, including responding to water damage emergencies, coordinating recovery efforts, and ensuring seamless communication with customers.

About Our Company

Our company is a leading provider of fire and water cleanup and restoration services. We take pride in our commitment to delivering exceptional customer service, adhering to industry standards, and fostering a positive work environment.

Salary Information

The salary for this position ranges from $19 to $23 per hour, based on experience.

Key Responsibilities
  • Respond to Emergency Calls: You will be responsible for responding to emergency calls, assessing the situation, and developing effective response plans.
  • Manage Recovery Efforts: You will oversee the coordination of recovery efforts, ensuring that all necessary equipment and personnel are deployed efficiently.
  • Communicate with Customers: You will provide clear and concise communication to customers regarding their emergency, including providing updates on the status of their property and the recovery process.
  • Supervise Production Technicians: You will supervise production technicians, ensuring they have the necessary resources and support to complete tasks effectively.
Required Skills and Qualifications
  • Excellent Communication Skills: You must possess excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and external partners.
  • Leadership Experience: You should have previous leadership or supervisory experience, with a proven track record of successfully managing teams and prioritizing tasks.
  • Physical Abilities: You must be physically fit, with the ability to lift up to 50 pounds regularly and occasionally up to 100 pounds with assistance.
Benefits
  • Competitive Salary: The salary range for this position is $19 to $23 per hour.
  • Paid Time Off: You will be entitled to paid time off, allowing you to recharge and focus on your well-being.
  • Training and Development Opportunities: We offer ongoing training and development opportunities, enabling you to enhance your skills and knowledge.


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