Valet Operations Supervisor

4 days ago


Cleveland, Ohio, United States SP Plus Corporation Full time
Job Summary

We are seeking a highly motivated and organized Valet Operations Supervisor to join our team at SP Plus Corporation. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our valet services.



Key Responsibilities
  • Provide exceptional customer service to our clients and their guests.
  • Manage and supervise a team of valet attendants to ensure timely and efficient service.
  • Monitor and maintain the cleanliness and organization of our valet operations area.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Ensure compliance with company policies and procedures.
  • Perform other duties as assigned by management.


Requirements

To be successful in this role, you will need:



  • A high school diploma or equivalent.
  • At least 6 months of experience in a customer service or operations role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical stamina to stand for long periods and lift up to 25 pounds.


SP Plus Corporation is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



Work Environment

This role will be based in our Cleveland, OH location and will require regular interaction with clients and colleagues.



SP Plus Corporation is a leading provider of parking and transportation services, and we are committed to providing a safe and inclusive work environment for all our employees.



We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



Please note that this job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications required of the job holder.



SP Plus Corporation reserves the right to modify or add to this job description at any time.



Thank you for considering this opportunity to join our team



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