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Facility Operations Assistant

2 months ago

Houston, Texas, United States Human Capital Resources and Concepts Full time
Job Summary

We are seeking a highly skilled Identification Office Receptionist to join our team at Human Capital Resources and Concepts Inc. (HCRC). This role involves providing essential support services and reception duties for a government facility.

Key Responsibilities
  • Visitor and Vendor Escorting: Conduct visitor and vendor escorting, and occasionally hand-carrying temporary access badges to special visitors, as authorized.
  • Office and Drawer Requests: Manage office and drawer requests to unlock, following established procedures.
  • Identification Issuance Support: Provide Identification Issuance (Badging) Support Services personnel during scheduled hours.
  • Email and Telephone Response: Respond to e-mail and telephone requests within 24 hours.
  • Clear Communication: Clearly identify as an EPA Contractor when answering the telephone and preparing/responding to email messages.
  • Property and Facility Management: Follow property and facility management online internet web portals for access control.
  • Receptionist Duties: Assist with receptionist duties, including unlocking and locking doors, visitor management, and more.
Requirements
  • Citizenship: Must be a citizen of the United States of America.
  • Age: At least 21 years of age.
  • Education: Possess, at a minimum, a high school diploma or GED equivalency certificate.
  • Language Skills: Fluent and clear English language speaking skills.
  • Security Clearance: Ability to obtain a Favorable Adjudication from EPA at Tier 2/MBI level (cost borne by the government).
  • Computer Skills: Proficient in reading and comprehending the English language and composing coherent written communications with proper grammar, spelling, and sentence structure.
  • Software Proficiency: Capable of operating government-provided computer equipment.
  • Personal Phone Policy: Willingness to comply with a no-personal-cell-phone policy during work hours.
  • Administrative Experience: Experience in operating copier/printer machines, familiarity with software like Microsoft Word, MS Excel, Adobe Acrobat, and more.
  • Computer Operations: Ability to operate personal computers, including sending and receiving official emails, conducting research, and using standard Microsoft Office and Windows software.
  • Telephone and Voicemail: Proficiency in using telephone and voicemail systems.
  • Administrative Experience: Must have at least 2 years of experience in badging-related administrative roles or similar environments.
  • Facility Operations: Previous hands-on administrative experience with knowledge of facility operations.