Retail Branch Associate

Job Description
PNC Financial Services Group is seeking a Retail Branch Associate to join our team in Bellefonte, PA. In this role, you will have the opportunity to build relationships with customers, understand their financial needs, and provide tailored solutions to help them achieve their goals.

As a Retail Branch Associate, you will be responsible for delivering exceptional customer service, processing customer transactions accurately, and identifying opportunities to refer customers to PNC products and services. You will also participate in lobby engagement activities to connect with customers and position PNC products to meet their needs.

About the Role
This position is ideal for individuals who are passionate about delivering outstanding customer experiences and have a strong desire to learn and grow within the company. Our team members are committed to understanding the financial needs of our customers and providing innovative solutions to help them achieve their goals.

Key Responsibilities
* Provide exceptional customer service by processing customer interactions accurately and efficiently
* Educate customers on alternative options for managing their financial transactions
* Identify opportunities to refer customers to PNC products and services, increasing share of wallet
* Participate in lobby engagement activities to connect with customers and position PNC products to meet their needs

Requirements
* High school diploma or equivalent required; prior experience not necessary
* Strong communication and interpersonal skills
* Ability to work effectively in a team environment
* Passion for delivering outstanding customer experiences

Benefits
PNC offers a comprehensive benefits package, including medical/dental/vision coverage, 401(k) plan with company match, pension plan, and paid time off.

Estimated Salary Range
$42,000 - $55,000 per year, depending on experience.

---