Sales Coordinator Assistant

4 weeks ago


Lombard, Illinois, United States Crescent Services Full time
Job Title: Sales Coordinator

Crescent Services is seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in various administrative and operational tasks. As a Sales Coordinator, you will play a crucial role in ensuring the smooth execution of sales-related processes and providing exceptional customer service to our clients.

Key Responsibilities:
  • Client Communication: Respond promptly to inquiries from prospective clients, providing information about our hotel's facilities, services, and rates. Maintain ongoing communication with clients, answering questions, and providing necessary assistance. Ensure a high level of customer service by addressing client needs and resolving issues promptly and professionally.
  • Sales Support: Assist the sales team in preparing sales presentations, proposals, and contracts. Coordinate sales appointments and meetings with clients. Prepare and distribute sales-related reports and documents.
  • Event Coordination: Assist in planning and coordinating events, meetings, and conferences held at the hotel. Create Room Blocks and reservations for incoming groups or clients. Collaborate with other hotel departments to ensure successful event execution.
  • Database Management: Maintain an accurate and up-to-date customer database, recording client interactions and preferences. Use customer relationship management software to track leads, sales activities, and client information.
  • Administrative Tasks: Handle administrative duties such as filing, data entry, and maintaining office supplies.

Requirements: Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint. Previous customer service experience required. Minimum 1 year of hotel experience or hospitality degree preferred.

What You'll Be Doing: As a Sales Coordinator, you will be responsible for supporting the sales team in various administrative and operational tasks. You will assist in preparing sales presentations, proposals, and contracts, and coordinate sales appointments and meetings with clients. You will also maintain an accurate and up-to-date customer database, recording client interactions and preferences.

Equal Opportunity Employer: Crescent Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.



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