Relationship Banker

We are seeking a highly motivated and customer-focused Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will play a critical role in building and maintaining strong relationships with our clients, providing them with exceptional service and support to meet their financial needs.

• Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
• Accurately and efficiently process cash transactions for clients as needed.
• Build relationships with clients to meet their financial needs and provide them with tailored solutions to achieve their financial goals.
• Execute the bank's risk culture and strive for operational excellence in all aspects of your work.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience and ensure that every interaction with our clients is positive and memorable.
• Manage cash responsibilities and maintain accurate records of all transactions.

• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborative and effective communicator with strong interpersonal skills.
• Passionate about delivering exceptional customer service and building strong relationships with clients.
• Confident in identifying solutions for new and existing clients based on their needs.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical thinking and problem-solving skills to meet clients' needs.
• Flexibility to work weekends and/or extended hours as needed.

• Experience in financial services and knowledge of financial services industry, products, and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's degree or business-relevant associate degree such as business management, business administration, or finance.