Patient Care Coordinator for Internal Medicine

2 weeks ago

Annapolis, Maryland, United States Annapolis Internal Medicine LLC Full time
Job Overview

This role is essential in delivering administrative assistance to the healthcare providers at Annapolis Internal Medicine, LLC, as well as facilitating care coordination for patients. The responsibilities associated with this position encompass, but are not limited to:

  • Managing a multi-line telephone system to address incoming calls and retrieve voicemail messages. The individual must effectively respond to patient inquiries, direct callers to the appropriate personnel, or initiate clear and concise messages for follow-up by medical staff.
  • Coordinating patient appointments within our Athena EMR system, adhering to established protocols.
  • Welcoming and guiding patients, visitors, and sales representatives in a courteous and friendly manner.
  • Conducting check-in procedures at the front desk, confirming insurance eligibility, collecting co-pays, and reconciling outstanding balances. Employees responsible for payment collection must balance and verify daily reports using DocResponse and Athena.
  • Providing coverage in our AIM Clinic on Saturdays from 8 AM to 2 PM, scheduled on a rotating basis.
  • Confirming Medicare Wellness Exams and commercial annual physicals in advance to ensure appointments are not scheduled prematurely.
  • Monitoring the work environment to ensure efficient resource utilization and patient flow.
  • Utilizing EMR proficiently and staying current on all functions of the EMR for clerical tasks through the learning portal and ongoing education in Athena.
  • Facilitating communication between patients, physicians, and medical staff to complete call-backs, scheduling, chart exporting, and redirecting results to the ordering physician as necessary, along with other administrative duties.
  • Sorting, scanning, and processing documents into patient charts.
  • Compiling medical records for requests from various sources, including patients, hospitals, and surgery centers.
  • Registering patients for our Patient Portal, either by direct registration or by sending invitations.
  • Accessing various websites to verify patient eligibility, such as Carefirst, Aetna, and United Healthcare.
  • Reviewing physical exams in advance to ensure they are not scheduled too soon.
  • Gathering results and consult notes from various providers to ensure comprehensive records for patient visits.
  • Sorting physician mail daily once received from the business office.
  • Providing coverage at check-out as needed.

Key Competencies

To excel in this role, candidates should demonstrate the following:

  • Problem Solving: Identifies and resolves issues promptly.
  • Customer Service: Manages challenging patient situations; responds promptly to needs, meets commitments, and maintains respect.
  • Written Communication: Produces clear and informative written content.
  • Oral Communication: Communicates clearly and positively; listens attentively and responds effectively to inquiries.
  • Diversity: Shows respect and sensitivity to cultural differences.
  • Organizational Support: Adheres to policies and procedures, completes tasks accurately and timely, and supports organizational goals.
  • Professionalism: Interacts tactfully with others, remains composed under pressure, and treats all individuals with respect.
  • Dependability: Follows instructions, responds to management direction, and takes responsibility for actions; consistently punctual.
  • Adaptability: Adjusts to changes in the work environment.
  • Quality: Demonstrates accuracy and thoroughness in tasks.
  • Confidentiality: Understands and adheres to patient privacy rights and HIPAA regulations.
  • Physical Ability: This position requires prolonged sitting, minimal standing, and moderate typing, along with occasional bending and lifting (typically no more than 15 lbs).
  • Language Skills: Ability to read and comprehend instructions and correspondence; ability to write clear and concise communication.
  • Mathematical Skills: Basic knowledge to calculate figures and amounts such as balances and percentages.
  • Computer Skills: Proficient in basic computer operations and troubleshooting.
  • Multitasking: Capable of managing multiple tasks simultaneously.

Requirements/Certifications

  • High school diploma or GED; one to two years of related experience and/or training preferred, but not mandatory.

Additional Notes

Employees may be eligible for part-time telework following a 90-day probationary period, contingent upon satisfactory performance. This is a benefit and not guaranteed; inadequate staffing or performance issues may necessitate in-office work.

  • Outpatient Family Medicine or Internal Medicine Position

    7 days ago

    Annapolis, Maryland, United States ETS Family Medicine Full time

    Job OverviewWe are seeking a skilled Family Medicine or Internal Medicine Physician to join our private, concierge outpatient practice in Annapolis, MD.This is a unique opportunity for a physician looking for a lifestyle position with a low patient volume and flexible scheduling.Outpatient only (primary care)Open to full or part-timeLow patient volumePatient...

  • Family Medicine Physician or Internal Medicine Specialist

    7 days ago

    Annapolis, Maryland, United States ETS Family Medicine Full time

    Job OverviewWe are seeking a skilled Family Medicine or Internal Medicine Physician to join our private, concierge outpatient practice in Annapolis, MD.This is a unique opportunity for a physician looking for a lifestyle position with a low patient volume and flexible scheduling.Outpatient only (primary care)Open to full or part-timeVery low patient...

  • Outpatient Family or Internal Medicine Practitioner

    2 weeks ago

    Annapolis, Maryland, United States ETS Family Medicine Full time

    Job OverviewOutpatient Family or Internal Medicine PractitionerWe are seeking a dedicated physician to become part of a private, concierge outpatient practice. This role is ideal for those desiring a balanced lifestyle while providing exceptional patient care.Focus on outpatient care (primary care)Flexible options for full-time or part-time workManageable...

  • Internal Medicine Hospitalist

    2 weeks ago

    Annapolis, Maryland, United States Adfinitas Health Full time

    Opportunity OverviewWe are seeking a BE/BC Internal Medicine Physician to enhance our established Hospital Medicine service at Adfinitas Health.The hospitalist team is responsible for delivering comprehensive inpatient care, which includes admitting patients, conducting physical examinations, ordering diagnostic tests, making diagnoses, performing hospital...

  • Internal Medicine Hospitalist

    2 weeks ago

    Annapolis, Maryland, United States Adfinitas Health Full time

    Opportunity OverviewWe are seeking a BE/BC Internal Medicine Physician to become a vital part of our esteemed Hospital Medicine service at Adfinitas Health.The hospitalist team is responsible for delivering comprehensive inpatient care, which includes admitting patients, conducting physical examinations, ordering diagnostic tests, making clinical diagnoses,...

  • Internal Medicine Hospitalist

    2 weeks ago

    Annapolis, Maryland, United States Adfinitas Health Full time

    Opportunity Overview: We are seeking a Board Eligible/Board Certified Internal Medicine Physician to enhance our established Hospital Medicine program.Role Responsibilities: The hospitalist will provide comprehensive inpatient care, which includes:Admitting patients and conducting thorough physical examinations.Ordering necessary diagnostic tests and...

  • Internal Medicine Hospitalist

    2 weeks ago

    Annapolis, Maryland, United States Adfinitas Health Full time

    Opportunity OverviewWe are seeking a Board Eligible/Board Certified Internal Medicine Physician to become a vital part of our established Hospital Medicine service at Adfinitas Health.The hospitalist team is responsible for delivering comprehensive inpatient care, which includes:Admitting patients and conducting thorough physical examinations.Ordering...

  • Internal Medicine Hospitalist

    2 weeks ago

    Annapolis, Maryland, United States Adfinitas Health Full time

    We are seeking a Board Eligible/Board Certified Internal Medicine Physician to become a vital member of our esteemed Hospital Medicine team at Adfinitas Health.The hospitalist group is responsible for delivering comprehensive inpatient care, which includes:Admitting patients and conducting thorough physical examinationsOrdering necessary diagnostic tests and...

  • Internal Medicine Physician

    4 days ago

    Annapolis, Maryland, United States Adfinitas Health Full time

    Job Title: Internal Medicine PhysicianCompany: Adfinitas HealthLocation: Annapolis, MarylandAbout the Job:We are seeking a highly skilled Internal Medicine Physician to join our team at Adfinitas Health. As a leading healthcare provider, we offer a dynamic and supportive work environment that allows our physicians to thrive and provide exceptional patient...

  • Internal Medicine Physician

    5 days ago

    Annapolis, Maryland, United States Adfinitas Health Full time

    About Adfinitas HealthWe are a leading healthcare organization dedicated to providing high-quality medical services to our patients. Our team of experienced professionals is committed to delivering exceptional care and improving patient outcomes.Job SummaryWe are seeking a highly skilled Internal Medicine Physician to join our team at Adfinitas Health. As a...

  • Patient Care Coordinator

    1 week ago

    Annapolis, Maryland, United States Insight Global Full time

    Job OverviewInsight Global is seeking a Patient Care Coordinator (RN) to enhance support for a healthcare facility. The Patient Care Coordinator operates under the guidance of the clinical management director, facilitating the coordination of care for patients to ensure safe, smooth, and timely transitions throughout their healthcare journey. By employing a...

  • Patient Care Coordinator

    2 weeks ago

    Annapolis, Maryland, United States Luminis Health Full time

    Patient Care Coordinator (RN)Luminis HealthFull Time - Day Shift (M-F, 8a-4:30pm and rotate every 3rd or 4th weekend)About the Role:The Patient Care Coordinator at Luminis Health is tasked with overseeing patient care to guarantee secure and timely transitions throughout the healthcare continuum. Under the guidance of the clinical director of care...

  • Patient Care Coordinator

    2 weeks ago

    Annapolis, Maryland, United States Luminis Health Full time

    Patient Care Coordinator (RN)Luminis HealthFull Time - Day Shift (M-F, 8a-4:30pm and rotate every 3rd or 4th weekend)About the Role:The Patient Care Coordinator at Luminis Health is tasked with the orchestration of patient care to guarantee secure and prompt transitions throughout the healthcare continuum. Under the guidance of the clinical director of care...

  • Primary Care Physician Opportunity in Annapolis, MD

    7 days ago

    Annapolis, Maryland, United States ETS Family Medicine Full time

    Job OverviewWe are seeking a highly skilled Family Medicine or Internal Medicine Physician to join our private, concierge outpatient practice in Annapolis, MD.This is a unique opportunity for a physician looking for a lifestyle position with a low patient volume and flexible scheduling.Outpatient only (primary care)Open to full or part-timeVery low patient...

  • Veterinary Technician

    3 days ago

    Annapolis, Maryland, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Technician to join our Internal Medicine team at Ethos Veterinary Health. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinary specialists in delivering world-class medicine.ResponsibilitiesPhlebotomy, IV catheter...

  • Veterinary Technician

    2 days ago

    Annapolis, Maryland, United States Ethos Veterinary Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Veterinary Technician to join our Internal Medicine team at Ethos Veterinary Health. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinary specialists in delivering world-class medicine.ResponsibilitiesAssist in the care and...

  • Primary Care Physician Opportunity in Annapolis, MD

    3 days ago

    Annapolis, Maryland, United States ETS Family Medicine Full time

    Primary Care Physician Opportunity in Annapolis, MDPractice Overview:ETS Family Medicine is seeking a skilled Primary Care Physician to join our team in a private, concierge outpatient practice in Annapolis, MD. This is an excellent opportunity for a physician looking for a lifestyle position with a low patient volume and flexible scheduling.Key...

  • Veterinary Technician

    3 days ago

    Annapolis, Maryland, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Technician to join our Internal Medicine team at Ethos Veterinary Health. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinary specialists in delivering world-class medicine.ResponsibilitiesPhlebotomy, IV catheter...

  • Veterinary Technician

    2 days ago

    Annapolis, Maryland, United States Ethos Veterinary Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Technician to join our Internal Medicine team at Ethos Veterinary Health. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinary specialists in delivering world-class medicine.ResponsibilitiesAssist in the care and...

  • Integrative Medicine Physician

    5 days ago

    Annapolis, Maryland, United States MedStar Health Full time

    Job Title: Integrative Medicine PhysicianJob Summary:We are seeking a highly skilled Integrative Medicine Physician to join our team at MedStar Health in Annapolis, Maryland. As an Integrative Medicine Physician, you will be responsible for providing comprehensive medical care to patients, incorporating evidence-based practices and alternative therapies to...