Service Operations Manager
2 weeks ago
Forty2 LLC is seeking a highly skilled Service Operations Manager to lead our maintenance team in delivering exceptional service to our properties. The ideal candidate will have a strong background in HVAC, electrical, and mechanical systems, as well as experience in grounds management and quality control.
The Service Operations Manager will be responsible for promoting Net Operating Income while maintaining Forty2's standards of service. This will be achieved through strategic management and direction of all maintenance functions on site, including the repair and maintenance of HVAC systems, electrical systems, mechanical systems, plumbing, grounds, structural elements, motor vehicles, and equipment.
Key Responsibilities:
- Lead and direct maintenance personnel in the repair and maintenance of HVAC systems, electrical systems, mechanical systems, plumbing, grounds, structural elements, motor vehicles, and equipment.
- Develop and implement preventative maintenance plans to ensure optimal performance and extend the lifespan of equipment.
- Conduct routine inspections and proactive risk management to identify and mitigate potential issues.
- Collaborate with the Property Manager to achieve Net Operating Income goals while maintaining Forty2's standards of service.
- Ensure compliance with all relevant laws, regulations, and company policies.
Requirements:
- 5-7 years of experience in property management or a related field.
- HVAC certification and 2-4 years of hands-on experience in HVAC systems repair.
- 2-4 years of experience in mechanical, electrical, and plumbing systems.
- Grounds management and quality control experience in multifamily or commercial developments.
- CPO certification.
- Strong verbal and written communication skills.
- Ability to travel 2 days per month and take direction from established leadership.
- Leadership skills and experience in customer engagement and relationship building.
- Experience using basic computer operations, including MS Outlook, MS Excel, MS Word, and on-site system for service ticket management and reporting.
- Professional attire and overall appearance required.
- OneSite knowledge experience preferred.
Additional Information: Forty2 LLC is an equal opportunity employer and offers a competitive compensation and benefits package.
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