Operations Director

1 month ago

Northborough, Massachusetts, United States Trelleborg Group Full time
Operations Manager Job Description

The Operations Manager will play a pivotal role in leading the site's manufacturing functions to ensure all production activities align with the organization's short and long-term business objectives. This includes adhering to relevant health, safety, environmental, and quality standards.

Key Responsibilities
  • Lead the production team to meet production KPI targets, including Sales, OTD, Arrears, labor efficiency, scrap, and profit margin.
  • Establish a strong regulatory and customer-focused culture within the production team.
  • Regularly meet with customers to support sales staff and resolve production-related issues.
  • Develop and lead a team of supervisors and professionals to ensure manufacturing activities meet established targets and standards.
  • Support the production team in resolving corrective actions and promoting a culture of continuous improvement.
  • Establish production budgets, monitor costs, and optimize resources to achieve volume, quality, and manufacturing standards.
  • Train, coach, discipline, and appraise employee performance, address complaints, and resolve problems.
  • Lead the team in following and improving Quality, Safety, and Environmental programs.
  • Research, evaluate, and recommend investments in technology, capital, equipment, systems, or other assets to enhance manufacturing capabilities.
  • Coordinate production team activities to ensure compliance with the site's Quality Management System (ISO).
  • Champion and strengthen the site's 5S culture.
  • Provide a safe and clean working environment for all employees.
  • Foster a culture of strong employee engagement and empowerment across all levels.
  • Collaborate with Quality and Regulatory teams to ensure SOPs are followed, corrective actions are implemented, and repeated occurrences are resolved timely.
  • Coordinate new product introductions with engineering to ensure a smooth transition.
  • Actively collaborate with Finance, Human Resources, Technical, and H&S departments to ensure site objectives are met.
  • Lead efforts to share resources and best practices with other manufacturing sites within Trelleborg Medical Solutions.
Requirements
  • 4-year degree in Engineering, Operations Management, or a related field.
  • 8+ years of operations experience.
  • 5+ years of experience leading a team.
  • Experience with Lean Sigma methodologies.
  • Experience with clean room/medical device manufacturing/regulated environment.
Desired Qualifications
  • MBA or Master's degree in a related field.
  • 5+ years of operations management experience.
  • ISO 13485 understanding and experience.
Competencies
  • Ability to read, write, speak, and understand the English language.
  • Ability to communicate clearly by conveying and receiving ideas, information, and direction effectively.
  • Ability to demonstrate adequate job knowledge to deliver a world-class performance.
  • Ability to challenge oneself to consistently meet all goals and deadlines.
  • Willingness to strive for excellence by producing work that is free of errors and mistakes.
  • Desire to delight both customers and coworkers by offering encouragement, fostering teamwork, and addressing conflict appropriately.
  • Commitment to making improvements company-wide.
  • Demonstrated competence using Microsoft Office.
  • Demonstrated ability to successfully present thoughts, ideas, and information to large groups of people.
  • Ability to maintain a professional and respectful relationship with coworkers and company in a leadership capacity.
  • Ability to manage cross-functional teams, coordinate supplier/customer meetings.
  • Problem-solving; ability to overcome obstacles.
  • Ability to influence for impact.

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