Guest Service Ambassador

5 days ago


Fort Worth, Texas, United States NewcrestImage Full time

Job Summary

NewcrestImage is seeking a skilled Guest Service Representative to join our dynamic team. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities

  • Greet guests with a smile and provide personalized service to ensure a memorable stay.
  • Process guest registrations and maintain accurate records in our property management system.
  • Provide efficient and courteous check-in and check-out experiences for guests.
  • Work collaboratively with the team to ensure the hotel meets or exceeds NewcrestImage and Brand Standards for Guest Satisfaction.
  • Demonstrate a high level of integrity, take ownership of personal actions, and communicate effectively with colleagues and guests.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Strong attention to detail and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer

NewcrestImage is an Equal Opportunity Employer that offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Language

English



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