Platform Operations Analyst

2 days ago


New York, New York, United States DeepIntent Full time
Job Description

We are looking for a detail-oriented Platform Support Analyst to join our growing team. The successful candidate will be responsible for monitoring platform health, investigating and escalating issues, and providing triage, resolution, or recommendations for all platform applications. You will also manage incoming platform requests from internal users via JIRA tickets, Slack, and emails, and coordinate and assist in Product feedback sessions, as well as functional and technical documentation. If you possess advanced knowledge of ad tech/programmatic platform technologies, data, DSPs, SSPs, Ad Exchanges, Ad Servers, and/or verification tools, this could be the perfect opportunity for you.

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