Healthcare Representative Associate

7 days ago


Lakewood, Washington, United States UCHealth Full time

At UCHealth, we value our team members and recognize their contributions to our success. As a Healthcare Representative Associate, you will play a critical role in ensuring the smooth operation of our call center.

About the Role

This position requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will be responsible for registering patients, scheduling appointments, and providing efficient flow of clinical and non-clinical information via phone.

The estimated salary for this role is $19.10 - $24.83 per hour, dependent on relevant experience. In addition to a competitive salary, UCHealth offers a comprehensive total rewards package, including full medical, dental, and vision coverage, retirement plans, paid time off, and more.

Responsibilities
  • Performs patient registration and scheduling functions
  • Obtains insurance and demographic information
  • Proficient in 1 Campaign

You will also be responsible for obtaining and verifying referral or insurance authorization/pre-certification approvals from health plans or primary care physician offices. Additionally, you will explain financial requirements to patients or responsible parties, quoting co-pay, self-pay, and co-insurance as required.

As a Healthcare Representative Associate, you will have the opportunity to work collaboratively with staff from other clinics to gather information and train staff on scheduling. You will also be responsible for expediting information from staff to management and working with staff from other departments to improve the overall patient experience.

Requirements
  • High School diploma or GED; preferred: Bachelor's degree

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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