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Operations Shift Supervisor

1 month ago

Jefferson City, Missouri, United States Torrid Full time
Job Summary

We are seeking a highly skilled Operations Shift Supervisor to join our team at Torrid. As a key member of our operations team, you will be responsible for assisting the shift manager in overseeing the daily operation of the department.

Key Responsibilities
  • Assist shift manager with managing workflow to meet planned units/cartons per hour, cost per unit, level of service and accuracy standards.
  • Supervise functional areas to ensure all metrics are achieved; develop daily plan, monitor results, initiate changes to ensure daily goals are achieved.
  • Monitor productivity and work to meet operational objectives and goals while maintaining standards pertaining to safety, quality, and production.
  • Set priorities for team to ensure task completion, coordinates work activities with other supervisors.
  • Make decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for benefit of the work team; coach/support subordinates in their decision-making efforts.
  • Lead start-up shift meetings to communicate important DC information.
  • Delegate tasks, train and monitor associate performance to meet and exceed productivity, accuracy, quality, safety, attendance goals in accordance with SOP's.
  • Support and create a culture of consistency, fairness, and inclusiveness for associates.
  • Maintain general responsibility for disciplinary process in counseling, through oral and written warnings. Ensure accurate attendance/FTO records and scheduling are maintained.
  • Hold staff accountable for conducting work in a safe manner, ensure that warehouse personnel have safe, efficient equipment to perform distribution functions and provide support for a culture that strives toward continuous improvement.
Requirements
  • Associate/Bachelor's degree or equivalent experience (3-5 years of DC supervisory experience)
  • 1-2 years' experience in a fully automated warehouse/distribution center operation
  • Oral and written communications skills, Strong leadership with collaboration skills
  • Excellent PC Skills (Excel & Word): Microsoft office Package, WMS
  • Must be able to be flexible with schedule rotation based on business needs
What We Offer
  • A competitive benefits package including medical, dental, vision, 401K with company match, life insurance, short-term disability, flex time off and paid company holidays.
  • Additional benefits include quarterly bonus potential, associate discount 40%-50%, tuition reimbursement
Physical Requirements

(with or without reasonable accommodation) Regularly required to sit, stand, bend and lift/move up to 30 pounds. May lift/move up to 50 pounds occasionally.