Security Shift Supervisor

1 month ago


Kansas City, Missouri, United States Allied Universal Full time
Job Title: Security Shift Supervisor

At Allied Universal, we are seeking a highly skilled and experienced Security Shift Supervisor to join our team.

Job Summary:

The Security Shift Supervisor will be responsible for supervising and coordinating the delivery of quality services on a specific shift at an assigned customer site. This role will act as a liaison between site supervisors, account managers, and professional security officers.

Key Responsibilities:
  • Supervise staff on assigned shift, providing coaching, recognition, and discipline within approved empowerment range.
  • Act as a liaison between site supervisors, account managers, and professional security officers.
  • Ensure the delivery of quality services on a specific shift at an assigned customer site.
  • Develop and implement effective strategies to improve customer satisfaction and security operations.
  • Collaborate with site supervisors and account managers to resolve customer complaints and concerns.
Requirements:
  • At least 18 years of age.
  • Possess a high school diploma or equivalent, or 5 years verifiable experience.
  • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
  • Ability to use initiative and independent judgment within established guidelines.
  • Ability to frequently prepare written reports and logs in neat, legible handwriting.
  • Ability to read and understand all operating procedures and instructions.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle required.
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently.
  • Display exceptional customer service and communication skills.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including 401k, health insurance, medical, dental, and vision package.
  • Weekly pay.
  • Career advancement plans.
  • Over 500+ career development courses.
  • Company discount and rewards programs.
  • Paid orientation and on-the-job training.

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