Room Care Specialist

1 week ago


Raleigh, North Carolina, United States Pyramid Global Hospitality Full time
About Us

Pyramid Global Hospitality values its employees and is dedicated to creating exceptional guest experiences. With over 230 properties worldwide, we pride ourselves on being a supportive and collaborative work environment that encourages growth and fosters success.

Location

The StateView Hotel, part of the Marriott Autograph Collection, boasts 164 guest rooms and 8,000 sq ft of event space. We are looking for talented people who have a genuine passion for service and are committed to delivering outstanding service and memorable experiences for each guest.

Overview

As a member of our Housekeeping team, you will play a key role in ensuring our hotels feel like home for our guests. Your attention to detail and dedication to ensuring our guests have an exceptional experience during their stay are essential qualities for this role.

Responsibilities
  1. Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, and vacuuming
  2. Change and replenish bed linens, towels, and guest amenities as needed
  3. Perform deep cleaning tasks as needed
  4. Stock, maintain, and transport housekeeping supply carts daily
  5. Dispose of trash and recyclables
  6. Respond to special guest requests in a timely, friendly, and efficient manner
  7. Perform guest turn-down service as needed
What You'll Gain

In this role, you will gain valuable experience working in a fast-paced hotel environment, develop your skills in cleaning and maintenance, and be part of a dynamic team that is passionate about delivering exceptional guest experiences.



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