Business Support Specialist, Carrier Services
3 weeks ago
The Carrier Services Representative plays a vital role in building and maintaining relationships with carriers and customers, providing exceptional customer service and ensuring accurate information is provided to both parties.
Key Responsibilities- Develop and maintain carrier relationships to support customers
- Maintain and grow relationships with carrier accounts
- Resolve problems, including identifying issues, applying critical thinking, and implementing solutions
- Have daily contact with carriers to determine availability and negotiate transportation rates
- Provide consistent and exceptional customer service levels to carriers and customers
- Research new carriers, generate leads, and develop new carrier relationships
- Study and understand seasonal market trends
- Handle dispatch operations with carriers and drivers
- Track shipments from pickup to delivery to provide accurate, up-to-date information
- High school diploma
- 1 year of experience in logistics, brokerage, or customer service
- 6 months of industry experience
- Experience with Oracle or transportation management software
The Carrier Services Representative will work in a dynamic and fast-paced environment, with minimal exposure to fumes or airborne particles. The noise level is usually low to moderate.
CompensationThe expected base pay for this position is $21.50 per hour, with actual compensation determined by various factors, including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
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Business Support Specialist, Carrier Services
4 weeks ago
Medford, Oregon, United States DSV AS Full timeJob SummaryThe Carrier Services Representative plays a vital role in building and maintaining relationships with carriers and customers, providing exceptional customer service and ensuring accurate information is provided to both parties. This role involves tracking shipments from pickup to delivery, resolving issues, and negotiating transportation rates...
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Business Support Specialist, Carrier Services
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Business Support Specialist, Carrier Services
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Business Development Specialist
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