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Guest Experience Specialist

1 week ago

Fountain Valley, California, United States Sizzler Full time
Role Overview:

The Guest Experience Specialist is responsible for delivering exceptional guest experiences by providing attentive and personalized service. This role requires a strong focus on creating memorable moments for guests, while maintaining a clean and organized dining environment.

Responsibilities:
  1. Greet and welcome guests, establishing a rapport and setting the tone for an enjoyable experience.
  2. Maintain the cleanliness and organization of the dining area, ensuring a safe and appealing environment for guests.
  3. Prepare and serve food and beverages, taking pride in delivering exceptional service and exceeding guest expectations.
  4. Collaborate with colleagues to ensure seamless service delivery, communicating effectively and contributing to a positive team dynamic.
  5. Assist with food preparation and maintenance tasks as needed, demonstrating flexibility and a willingness to help.
Requirements:
  • High School Diploma/GED or equivalent required; 1-3 months of related experience preferred.
  • Current California Food Handlers Card required.
  • Ability to read and interpret financial and written information, speak and understand English fluently.