Patient Access Representative

4 weeks ago


Grand Rapids, Michigan, United States Trinity Health Full time
Job Title: Patient Access Representative Job Summary: We are seeking a Patient Access Representative to join our team at Trinity Health. The successful candidate will be responsible for greeting patients and family members, obtaining and verifying demographic, clinical, financial, and insurance information, and registering patients for service delivery. Key Responsibilities: * Obtain and verify patient demographic, clinical, financial, and insurance information * Register patients for service delivery * Collect patient signatures on registration documents * Process signed physician orders and conduct online insurance eligibility/benefit verification * Provide escort and directional support to patients, family members, and visitors Requirements: * High school diploma or equivalent combination of education and experience * Data entry skills and ability to meet keystroke requirements * Past work experience in a physician office, hospital, or clinic environment, performing registration activities or in an insurance company, performing payer activities * Excellent communication, organizational, and interpersonal skills * Accuracy, attentiveness to detail, and time management skills Our Commitment to Diversity and Inclusion: Trinity Health is committed to creating a diverse and inclusive workforce that reflects the communities we serve. We believe that our colleagues' diverse backgrounds, customs, abilities, and talents make us stronger and more effective in delivering high-quality care to our patients. Equal Opportunity Employer: Trinity Health is an Equal Opportunity Employer and welcomes applications from qualified candidates of all backgrounds. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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