Sales and Service Specialist
4 days ago
About Us
We are Robert Graham, an American eclectic luxury men's and women's apparel brand founded in 2001. Our company offers excellent career growth opportunities, competitive salaries, and benefits within a dynamic work environment.
Job Description:
This Sales Associate role is responsible for supporting overall sales in the store, staff, merchandise, and customer service. The ideal candidate will have a minimum of 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand.
Key Responsibilities:
- Sales Generation: Achieve sales goals by continuously motivating sales staff to meet assigned sales and productivity targets.
- Staff Support: Develop and implement sales strategies to enhance associate performance and drive sales growth.
- Product Expertise: Possess in-depth knowledge of merchandise and ensure that sales staff are equipped with the skills to sell fluently.
- Event Coordination: Collaborate with the Store Manager to plan and execute events that drive customer engagement and loyalty.
Customer Service:
- Deliver exceptional customer service to achieve World Class Service standards.
- Resolve customer complaints efficiently and effectively.
- Support sales associates with various customer service issues.
Requirements:
- Minimum 2 years of sales experience in a fast-paced retail environment.
- Strong communication and interpersonal skills.
- Ability to lift up to 50 pounds of merchandise.
- Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
Benefits:
This role comes with a generous employee discount at Robert Graham. The estimated salary range for this position is $15.50-$22.00 per hour, plus potential bonus and commission earnings.
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