Housekeeping Team Lead

2 days ago


Altoona, Wisconsin, United States Merry Maids Full time

About the Role:

Merry Maids is seeking a highly skilled and experienced Housekeeping Team Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service delivery.

Key Responsibilities:

  • Supervise and lead a team of housekeeping staff to ensure efficient and effective cleaning services are delivered to customers.
  • Use Merry Maids cleaning products and procedures to clean in customer homes, adhering to our high standards of quality and service.
  • Use provided equipment, including vacuums and microfiber cleaning cloths, to ensure all surfaces in the home are cleaned to a high standard.
  • Clean all surfaces in the home, including fans, blinds, light fixtures, baseboards, fixtures, counters, showers, toilets, cabinets, and floors.
  • Ensure all cleaning tasks are completed to a high standard and in a timely manner.
  • Communicate effectively with customers and staff to ensure seamless delivery of services.

Requirements:

  • Previous experience in a housekeeping or cleaning role, preferably in a supervisory capacity.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.
  • High level of attention to detail and ability to maintain high standards of quality.
  • Ability to lift and move heavy cleaning equipment and supplies.


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