Sales Associate

3 weeks ago


Ann Arbor, Michigan, United States Carter'sOshKosh Full time

About Carter's/OshKosh

Carter's/OshKosh is a leading North American apparel retailer exclusively for babies and young children. Our brands, Carter's and OshKosh B'gosh, are two of the most recognized brands in the marketplace. We offer a wide range of products, from baby essentials to kids' clothing, and are committed to providing exceptional customer service to our customers.

Job Summary

We are seeking a Sales Associate to join our retail team. As a Sales Associate, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service, processing transactions, and maintaining a safe and clean store environment.

Key Responsibilities

* Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
* Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
* Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
* Execute and expedite point of sale/register transactions
* Complete floor replenishment and shipment as needed
* Articulate current promotional events and the brand loyalty program, including credit, to customers
* Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Requirements

* A positive and solutions-oriented mindset
* Demonstrated customer service and engagement skills
* Effective and professional verbal and written communication skills
* The ability to manage multiple tasks at once
* Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
* Ability to stand or walk for extended periods of time; climb up and down a ladder
* Availability to work days, nights, weekends, and holidays as scheduled

What We Offer

* Schedules that fit your life
* Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
* Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
* The opportunity to learn and build skills and grow as an individual
* Development programs to help you grow in your current role and beyond

Equal Opportunity Employer

Carter's/OshKosh is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.


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