Service Delivery Expert

5 days ago


Long Beach, California, United States Caliber Sourcing Full time
About the Role:
The Customer Service Specialist role is perfect for individuals who enjoy working with people, are tech-savvy, and thrive in fast-paced environments. As a key member of our customer-facing team, you will provide exceptional support to our customers, addressing their concerns and resolving issues efficiently. You will also engage with customers to provide solutions, utilizing your problem-solving skills and technical knowledge to deliver results.

Requirements:
To succeed in this role, you should have a high school diploma or equivalent, with some related experience preferred. You should be comfortable with technology and quick to learn new tools. Strong communication and problem-solving skills are essential, along with a friendly and outgoing personality. You should be able to work independently and as part of a team, prioritizing tasks and using your time wisely.

What We Offer:
As a valued member of our team, you will enjoy a competitive salary range of $16-$18 per hour, plus a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) plan with a company match, and other perks like flexible/health spending accounts, voluntary benefits, pet insurance, life and accidental death & dismemberment insurance, paid vacation/paid sick time, and employee discounts on pet food and office snacks.
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