Nantucket Golf Club Concierge Professional

6 days ago


Nantucket, Massachusetts, United States Nantucket Golf Club Inc Full time

We are seeking a highly skilled Member Services Concierge to join our team at Nantucket Golf Club Inc.

About the Opportunity

As a Member Services Concierge, you will be responsible for providing exceptional service to our members and their guests. This is a seasonal position that requires a polished and professional demeanor, as well as excellent communication and interpersonal skills.

Job Description

The successful candidate will have prior hospitality experience and a thorough understanding of service expectations and standards. They will be able to use independent judgment to handle any member services matters in a satisfactory manner and multitask while working under pressure.

Key Responsibilities
  • Anticipate and fulfill member needs: Provide personal services of the highest level, including restaurant reservations, recreation requests, transportation arrangements, and simple office needs such as shipping and copying.
  • Maintain a welcoming environment: Create a 'home away from home' atmosphere for members and their guests, ensuring they feel comfortable and that any requests are met.
  • Enforce Club policies: Professionally, respectfully, and tactfully enforce Club policies with members, as needed.
Requirements
  • Qualifications: A polished and professional demeanor, ability to use independent judgment, detail-oriented with thorough follow-through, ability to multi-task and work well under pressure.
  • Education/Employment Experience: Prior hospitality experience preferred, some higher education or vocational training specializing in the hospitality industry desired.
Benefits and Compensation

This seasonal position offers a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, you will enjoy the fulfillment of working with a great team in a beautiful location, subsidized housing options, an employee meal program, uniform, staff golf clinics, and discounts in our golf shop. Traditional full benefit packages are available for full-time, year-round staff.

About Nantucket Golf Club Inc

Nantucket Golf Club Inc is a world-renowned golf club located on Nantucket Island, Massachusetts. We offer a unique and exclusive experience for our members and their guests, with a focus on exceptional service and high-quality amenities.



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