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Customer Service Ambassador

2 months ago

Lakewood, United States PI Hollywood Full time
Job Overview

We are a dynamic business and marketing firm, PI Hollywood, seeking a highly motivated and dedicated Customer Relations Representative to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer service and sales support to our clients.

Key Responsibilities:

  • Act as the face and voice of our clients' brands, communicating brand benefits and services to consumers.
  • Provide best-in-class customer service and sales support to ensure customer satisfaction and retention.
  • Assist in customer retention and customer support, ensuring seamless interactions with our clients' customers.
  • Monitor customer accounts and sales, identifying opportunities for growth and improvement.
  • Process sales and service orders, ensuring timely and accurate fulfillment.
  • Train current sales and marketing representatives, sharing knowledge and best practices to drive success.

Requirements:

  • A minimum of 2 years of experience in customer service or sales.
  • Excellent communication skills and a student mentality, with a willingness to learn and grow.
  • 1-4 years of course studies in business, marketing, sales, or entrepreneurship.
  • A great attitude and professionalism, with a dedication to high-performance work ethic and drive.
  • Ability to work well with others, with a strong team-oriented mindset.

What We Offer:

  • A top-tier pay structure with competitive pay and healthy bonuses.
  • Paid training and development opportunities.
  • Comprehensive training program and continuous development and personalized mentorship.
  • Accelerated growth and upward mobility within the company.
  • Financial increases with promoted positions.
  • All-inclusive trips for training and vacation for top-tier talent.