Maintenance Director

Job Summary: We are seeking a highly skilled Maintenance Director to join our team at Atria Senior Living. As a key member of our operations team, you will be responsible for overseeing the maintenance and upkeep of our communities, ensuring a safe and comfortable living environment for our residents.

Responsibilities:

• Manage a team of maintenance personnel, including scheduling, assignment, direction, performance review, and hiring and discipline consistent with Company policy.
• Implement and monitor programs to maximize revenue, control expense, and improve customer satisfaction.
• Manage all maintenance needs of assigned community to ensure the physical condition of the community and contribute to Atria's annual business goals.
• Manage all customer service requests using the Facility One work order system, including prioritization and delegation to assigned staff.
• Maintain company customer service standards and follow through to ensure issues are resolved.
• Manage apartment home turnover and preventative maintenance programs to maximize the value to the community.
• Assess the value of damage to the apartment homes that is charged to departing residents.
• Assist in the development of the annual maintenance operating budget and manage department expenditures within approved budget.
• Purchase parts, chemicals, and paint according to our requirements for national account spending.
• Inspect grounds, buildings, and apartment homes on a regular basis to ensure that all physical aspects of the community are fully functional at all times.
• Inspect and monitor community and apartment homes to ensure housekeeping, janitorial, and laundry employees are meeting company standards.
• Implement, or direct the implementation, of all applicable Atria policies and procedures.
• Negotiate with external maintenance vendors and suppliers as needed.
• Monitor and enforce contract terms via communication with the Executive Director.
• Ensure compliance with all federal, state, and local laws, specifically Fair Housing regulations.

Requirements:

• High school diploma or general education degree (GED) required.
• Three (3) to five (5) years of multi-family property management or other building maintenance experience performing the duties of Maintenance Technician or Maintenance Director.
• Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication, and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach, and document performance issues and complete performance management expectations as guided by the company.
• Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community.
• Basic computer skills, ability to use Microsoft Office, and ability to operate standard office equipment.
• Ability to frequently use general maintenance tools, supplies, and equipment such as hand tools, pressure washers, blowers, paint equipment, extractors, pool chemicals, ice removal equipment, ladders, landscaping equipment, sandblasters, and safety equipment and ability to train others in their safe and appropriate use.
• Ability to frequently transport up to 60 pounds variable distances, the mobility and flexibility to use required equipment, and to access and work in confined spaces or at heights in excess of 8-9 feet.
• Familiar with all types of surfaces and respective cleaners.
• Experience in carpet cleaning (all types) and upholstery cleaning.
• Understands Lock Out/Tag Out procedures.
• Understands SDS Sheets.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver's license.
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.

About Atria Senior Living: We create communities where employees thrive in their work, helping our residents thrive in their homes. We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Benefits: Atria Senior Living offers a competitive salary range of $83,165-$99,563 based on experience, as well as a comprehensive benefits package, including health, dental, vision, and life insurance, retirement savings plan, and tuition reimbursement.