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Quality Assurance Manager

2 months ago

Watertown, Massachusetts, United States USPRO Full time

Quality Assurance Manager - Manufacturing

Company: USPRO

Employment Type: Direct Hire

Position Overview:

We are looking for a highly skilled individual with exceptional communication and interpersonal abilities. The ideal candidate will possess a robust background in manufacturing, enabling them to serve as a technical authority in the inspection processes and the analysis of various manufacturing operations. A significant level of technical knowledge in manufacturing and inspection techniques is essential to effectively engage with and earn the respect of colleagues.

Qualifications:

  • A minimum of 10 years of experience in a precision manufacturing setting utilizing an ISO-compliant quality system.
  • 8-10 years of experience in leadership or management roles.
  • Familiarity with CAD software is advantageous.

Key Responsibilities:

  • Oversee all functions of the Inspection Department, ensuring the following tasks are completed (while inspectors may handle much of this work, you should also be capable):
  • Measure components against specifications using appropriate tools.
  • Write or adjust CMM programs and develop necessary fixtures.
  • Conduct incoming inspections on raw materials, including castings.
  • Perform "First Piece", Daily AQL, and Final Inspections on various components.
  • Communicate with operators regarding any discrepancies found.
  • Screen parts as necessary.
  • Maintain accurate manual and electronic records as required.
  • Conduct Capability Studies as needed.
  • Enhance the skills of your team through training and mentoring.
  • Address HR-related matters that may arise within your quality team.
  • Assess eligibility for employee raises.
  • Participate in the recruitment process for new team members.
  • Lead the MRB board to resolve part issues through the Discrepant Material Report system.
  • Act as the management representative for Quality during quarterly management meetings.
  • Interpret customer specifications and resolve discrepancies between differing perspectives.
  • Customer Interaction:
  • Serve as the liaison for customers regarding Quality matters.
  • Develop inspection plans and capability studies in collaboration with customers as needed.
  • Provide various inspection data or study results to customers as required.
  • Oversee and contribute to the ongoing improvement of procedures and documentation.
  • Define, develop, and manage continuous quality documentation and method updates.
  • Conduct Contract Reviews to verify order requirements for gage needs and documentation.
  • Assist the front office in collaborating with customers to establish requirements and costs for gaging, special inspections, and capability studies.
  • Manage the Calibration System and Tool Oversight.
  • Supervise external calibration vendors and manage internal calibration systems.
  • Ensure all company and employee tools are calibrated appropriately.
  • Guarantee the company has the necessary tools to operate at peak efficiency.
  • Promote a quality-centric mindset throughout the organization.
  • Foster a culture of respect among all employees.