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Customer Service Representative

2 months ago

Warrenton, Virginia, United States Giant Food Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Giant Food. As a key member of our retail store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Stock shelves, create displays, and maintain a clean and organized store environment.
  • Assist customers with product information, answer questions, and make recommendations.
  • Work collaboratively with other team members to achieve sales goals and meet customer needs.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.
What We Offer

At Giant Food, we offer a competitive compensation package, opportunities for career advancement, and a comprehensive benefits program. Our team members enjoy a dynamic and supportive work environment, with a focus on teamwork, innovation, and customer satisfaction.

We are committed to being a better neighbor and making a positive impact in our communities. Our team members are encouraged to participate in volunteer opportunities and community events, and we offer a range of programs and resources to support their well-being and career development.

Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A strong commitment to customer service and a passion for delivering exceptional experiences.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.