Customer Service Representative

4 days ago


Boonville, Indiana, United States Branden Haines - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving business growth.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing personalized support and guidance on insurance options.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer service and promote business development.
  • Stay up-to-date on insurance products and services to effectively educate customers and meet their needs.
Requirements
  • Strong communication and interpersonal skills, with a focus on customer service.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proven problem-solving skills and a customer-centric approach.
  • **Licensed in Property and Casualty and Life Insurance or willing to obtain licensure**.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities.
  • Opportunities for growth and advancement within our agency.
  • Paid time off and valuable career-building experience.


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