Law Enforcement Division Regional Office Assistant

21 hours ago


Garland, Texas, United States Texas Parks and Wildlife Department Full time

We are looking for a skilled and experienced Customer Service Representative II to join our team at the Texas Parks and Wildlife Department. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing top-notch customer service and administrative support to our clients. As a key member of our team, you will be responsible for handling complex customer inquiries and providing timely resolutions, while working closely with colleagues to ensure seamless communication and collaboration.

Key Responsibilities

The successful candidate will have the following responsibilities:

  • Provide customer service support to internal and external customers
  • Respond to customer inquiries in a timely and professional manner
  • Resolve complex customer issues and concerns
  • Perform general administrative tasks, including data entry, filing, and record-keeping
Requirements

To be considered for this role, you must have:

  • Excellent communication and problem-solving skills
  • A strong understanding of customer service principles and practices
  • Experience working in a fast-paced environment
  • A high school diploma or equivalent
Benefits

In addition to the opportunity to work with a talented team of professionals, we offer a competitive salary and benefits package, including:

  • Average annual salary: $45,000 - $58,000 based on location
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • A comprehensive benefits package, including medical, dental, and vision coverage

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