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Retail Sales Professional

2 months ago


Kennewick, Washington, United States Best Buy Full time

**Job Summary**

As a Retail Sales Specialist at Best Buy, you will play a critical role in delivering exceptional customer experiences in our home theater department. Your primary responsibility will be to engage with customers, understand their needs, and provide expert-level service and recommendations.

**Key Responsibilities**

  • Engage with customers in the home theater department to support the customer experience, complete transactions, and drive profitable growth.
  • Stay informed about the latest technology trends and products through continuous learning and professional development.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.

**Requirements**

  • 1 year of experience building complex solutions in sales, customer service, or related fields.
  • Preferred qualifications: 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, 1 year of experience in customer relationship management (CRM).

**What We Offer**

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

**About Us**

At Best Buy, we are committed to enriching lives through technology. We bring this to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online, and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible.