Retail Sales Associate II
19 hours ago
Job Summary
TravelCenters of America is seeking a highly motivated and customer-focused Retail Sales Associate II to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive shopping experience, and contributing to the overall success of our travel centers.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
- Process transactions accurately and efficiently on a point-of-sale (POS) register, maintaining a clean and well-stocked food and beverage area.
- Assist with receiving and unloading product, stocking and organizing merchandise on planograms, and maintaining a visually appealing store environment.
- Support the training of lower-level sales associates on job duties and responsibilities.
- Prioritize work according to store and management needs, ensuring a seamless shopping experience for our guests.
- Know and follow safety guidelines, reporting any potentially unsafe situations caused by team members or customers.
- Establish strong communication and rapport with leaders and coworkers, fostering a positive and inclusive team environment.
- Perform other job-related duties as assigned.
Requirements:
- A dedicated individual who works well with others and is excited to be part of our team.
- 2+ years of retail sales experience, preferably in a customer-facing role.
- Computer/POS knowledge required, with experience in cash handling and inventory management a plus.
- Merchandising/stocking experience preferred, with a strong attention to detail and ability to work in a fast-paced environment.
- Good verbal communication skills, with the ability to effectively communicate with customers and team members.
- Ability to work flexible hours, including nights, weekends, and some holidays.
What We Offer:
- Competitive hourly rate.
- Medical, dental, vision, and life insurance.
- 401(k) with a company match.
- Vacation and paid holidays.
- Tuition reimbursement.
- On-site meal discounts.
- A wide variety of discounts on technology, travel, food, and fuel.
- Opportunity for growth and advancement within the company.
Equal Employment Opportunity:
TravelCenters of America is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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