Food Service Leadership Position

3 weeks ago

Fort Worth, Texas, United States Potbelly Corporate Full time

Potbelly Corporate seeks a talented and experienced shift leader to join our team. Located in a bustling area, our restaurant offers a competitive salary, ranging from $14.25 to $14.75 per hour, plus digital tips.

We are dedicated to providing our customers with exceptional food and service. As a shift leader, you will be responsible for managing and developing associates to execute outstanding product quality and customer service, building sales, and controlling costs for each shift. If you're a team player with strong leadership skills, we want to hear from you

What We Offer:
  • Competitive hourly pay, ranging from $14.25 to $14.75, plus digital tips
  • Medical, dental, and vision insurance
  • Domestic partnership benefits
  • Paid parental leave
  • FSA and HSA with employer contribution
  • Commuter benefit program
  • Retirement savings 401(k) with company match
  • Employee assistance program
  • Paid time off
  • Discount program
  • Flexible work schedule
  • Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

What We're Looking For:
  • You want to delight customers with great food and good vibes
  • You are friendly and customer service-oriented
  • You have strong written and verbal communication skills
  • You enjoy problem-solving
  • You enjoy higher levels of noise from music, customer, and employee traffic
  • You love working in a fast-paced environment
  • You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
  • You can handle the heat of the kitchen - knife skills are a plus
  • You're at least 18 years old
  • A minimum of 1 year supervisory experience in a restaurant or retail environment is preferred
  • You're able to stand/walk for 8-9 hours or as needed
  • You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois applicants - all IL employees are required to become food safety certified within 30 days of employment
Responsibilities:
  • Lead team members on shifts, including efficient assignment of tasks while providing feedback
  • Ensure all security procedures are followed
  • Ensure back-of-the-house procedural standards are met
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues
  • Other duties as assigned

-As a requirement of the position, all shift leaders and managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals, or the National Environmental Health Association (Prometric). Should the shift leader or manager fail to pass the certification requirements after two attempts, he or she will not be qualified to continue to perform in a shift leader or management capacity-

We actively create and promote an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.


Join our team today and be part of a dynamic and fast-paced environment where you can grow and thrive

How to Apply:

We accept applications for this position on an ongoing basis. There is no specific application deadline, and we encourage all individuals to submit their applications.

We look forward to hearing from you and welcoming you to our team


#SL

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