Customer Service Representative
3 weeks ago
Key Responsibilities:
* Handle customer inquiries regarding pricing, availability, and delivery logistics
* Manage orders, including order entry and backlog management
* Provide internal support to assigned Sales Representatives
* Solve customer problems and find best possible solutions
* Assist customers with returned goods and write up returned goods authorizations
* Provide knowledgeable answers to questions about products, pricing, and availability
Requirements:
* High School Diploma or GED equivalent
* Minimum of 2 years of experience in product-based, Business to Business customer service or phone-based support
* Minimum of 1 year experience of data entry
* Excellent verbal and written communication skills
* Excellent data entry skills
* Results driven
* Detailed oriented
* Strong problem-solving skills
* Ability to work independently with limited supervision
* Strong computer and organizational skills
We offer a competitive salary range of $22.00 - $25.00 / Hour.
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