Technical Support Specialist

4 weeks ago


Deadwood, United States NCR Voyix Full time

NCR Voyix is seeking a Technical Support Specialist - Field Service to join our team. As a key member of our field services team, you will be responsible for delivering solutions that build long-term relationships with our customers.

Job Summary

We are looking for a highly skilled and experienced technical professional to perform customer installation, maintenance, and service calls promptly and effectively. You will be working with electromechanical equipment such as self-checkout systems within an assigned territory.

About the Role

This is a fantastic opportunity to work with a diverse community where employees feel a sense of belonging, are valued for their contributions, and the perspectives they bring. You will have the chance to learn and grow with our company, expanding your capabilities through virtual and hands-on classroom training.

Responsibilities
  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.
Requirements
  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • Have a valid driver's license and driving record that satisfies NCR fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.
  • Prolonged travel with driving several hours per day.
  • Rotating and weekend shifts.
  • Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
  • Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
  • Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
Benefits
  • Hourly Pay Range: $17.00 to $23.00 depending on location and experience levels.
  • Overtime available at time and a half.
  • 7 paid holidays and 6 paid floating holidays.
  • Paid vacation – up to 80 hours your first year.
  • 401K savings and retirement plan.
  • Company-provided business-use-only vehicle.
  • Medical insurance available immediately.

The estimated salary range for this role is between $17.00 and $23.00 per hour, depending on the location and level of experience. This position also comes with various benefits, including paid time off, health insurance, and a retirement plan.



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