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Customer Service Representative

2 months ago

Lumberton, North Carolina, United States Whataburger of BMT Full time

Whataburger of BMT - Team Member

Behind every great restaurant is a group of dedicated team members who work hard to deliver high-quality food and exceptional customer service. Although we hire team members to work any position needed to fulfill operational needs, below are some job descriptions to inform you of our expectations at Whataburger of BMT.

As a team member at Whataburger of BMT, among the duties you need to perform is food preparation, customer service, and the day-to-day tasks involved in the operation. Above all, your main responsibility is to interact with customers, which includes taking and receiving orders, processing payments, and responding appropriately to whatever the customer needs. Team members have to prepare products based on the company's service philosophy. They must also follow the standards when it comes to maintaining the safety and cleanliness of the work environment.

Culture of Promoting From Within

Awesome benefits including:

  • $15 a week medical, dental, vision
  • 401k with 25% company match
  • Paid Time Off
  • Reduced meals
  • Scholarship opportunities and much more.
  • Benefits vary by position.

Key Responsibilities:

  • Prepare food and beverages to company standards
  • Provide exceptional customer service
  • Maintain a clean and safe work environment
  • Process payments and handle customer transactions
  • Work collaboratively with team members to achieve operational goals