Customer Service Representative
4 weeks ago
As a Customer Service Representative at Work For Warriors Georgia, you will be responsible for providing exceptional customer service to our clients. This includes answering phone calls, responding to customer requests, and servicing customers at the sales counter. You will also assist account managers in satisfying customer needs.
Responsibilities
- Direct contact with customers, by phone or at sales counter
- Taking orders from customers and keying orders accurately in the computer system
- Checking inventory and performing general office clerical functions
- Directly assisting the account managers
- Attending weekly meetings and working with others as a team
- Occasionally delivering parts to customers and assisting with warehouse functions
Requirements
Candidate Requirements
- High School Diploma or equivalent
- 2-4 years of parts sales experience and computer skills
- Successful candidates must submit to a post-offer physical examination, drug screen, and have an acceptable 3-year Motor Vehicle Report
Work Environment
This role involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Work environment involves some exposure to hazards, chemicals, or physical risk, which require following basic safety precautions, including the use of PPE.
Benefits
- Medical, dental, and vision coverage
- 401(k) with match
- ESOP (Employee Stock Ownership Plan)
- Company-paid short-term and long-term disability
- Employee assistance program
- Life and AD&D
- Paid time off and holidays
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