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Sales Associate/Receptionist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate/Receptionist at Campus Pride. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our membership sales, and driving retail sales.
Key Responsibilities- Provide outstanding customer service by greeting clients, scheduling services, and addressing questions and concerns.
- Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and booking clients for future services.
- Drive member retention through outreach via phone and email to current members.
- Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
- Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
- Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.
- People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing).
- Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
- Masters of customer service who make everyone they interact with feel valued and supported, whether in person or on the phone.
- Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
- Great teammates who can work well with others in a fun and fast-paced environment.
- Supporters of total body care with a general knowledge of massage and skin care services.
- Initial and ongoing training to sharpen your skills and efficiency with your clients.
- Opportunity to work for a well-known, established company with one of the largest customer bases in the country.
- Opportunities for growth and development.
- A management team that is committed to providing a positive and fun work environment.
- Extra money by way of commissions for each new membership you open.
- Excellent Medical, Dental, and Vision plans for all full-time employees.
- Competitive Commissions for membership sales.
- Paid Time Off for all full-time & part-time employees.
- Comprehensive 401k package.
- 45% discount on products.
- Employee Referral Bonuses.
- Free massage/skincare services.
