Customer Service Representative

1 month ago


Circleville, Ohio, United States Rumpke Full time
Customer Service Representative

Rumpke Waste and Recycling is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our services and policies.
  • Work collaboratively with other departments to resolve customer issues and improve overall customer experience.
  • Maintain accurate records of customer interactions and resolve customer complaints in a fair and timely manner.
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our customers.

Rumpke Waste and Recycling is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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