Customer Service Specialist
1 week ago
National Insurance Agencies is a small, family-owned business that prides itself on its high standard of excellence and commitment to customer satisfaction.
Job OpportunityWe are currently seeking a full-time entry-level insurance professional to join our team. As an Insurance Sales Representative, you will be responsible for handling inbound calls, providing customer service support, and offering additional office support as needed.
The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong work ethic and attention to detail. If you are a team player who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
Responsibilities:
- Handle inbound calls professionally and efficiently.
- Provide customer service support for existing clients, including payment processing, policy revisions, and responding to general inquiries.
- Offer additional office support as needed.
To be successful in this role, you must be a U.S. citizen or authorized to work in the United States, and bilingual proficiency in English and Spanish is required. You should also have reliable transportation to ensure punctual attendance.
Requirements:
- Must be a U.S. citizen or authorized to work in the United States.
- Bilingual proficiency in English and Spanish is required.
- This is an in-office position—no remote or hybrid options are available.
We offer a competitive salary of $18.00 per hour for a 40-hour workweek, with potential for raises after the probationary period. Additionally, we provide a supportive and inclusive work environment that values collaboration and mutual support.
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