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Financial Aid Advisor

2 months ago

Arkadelphia, Arkansas, United States Henderson State University Full time

Financial Aid Specialist

**Key Responsibilities:**

* Collaborate with students and parents to navigate the financial aid application process, ensuring timely completion of required forms and adherence to deadlines.

* Provide expert guidance on financial aid options, policies, and procedures, responding to inquiries via email and phone.

* Maintain accurate records and ensure compliance with regulatory requirements, despite frequent interruptions.

* Stay up-to-date on policies from various departments, including Registrar, Student Accounts, Human Resources, and Athletics, to effectively assess their impact on student financial aid eligibility.

* Participate in training workshops and conferences to enhance knowledge of financial aid regulations and processing.

* Assist in interviewing students for work-study positions, monitor availability, and maintain accurate time sheets.

* Engage in special projects as assigned, demonstrating flexibility and adaptability.

**Requirements:**

* Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.

* Excellent organizational and time management skills, with a focus on accuracy and attention to detail.

* Ability to maintain confidentiality and handle sensitive information with discretion.

* Strong analytical and problem-solving skills, with the ability to navigate complex financial aid regulations.

* Proficiency in relevant software and systems, with a willingness to learn and adapt to new technologies.

**About Henderson State University:**

Henderson State University is a public institution committed to providing high-quality education and fostering a supportive learning environment. As a Financial Aid Specialist, you will play a critical role in helping students achieve their academic goals, while contributing to the university's mission of excellence and innovation.