Service Department Operations Associate

3 weeks ago


Monument, Colorado, United States Prescott's, Inc Full time

Company Overview:

Prescott's, Inc is a leading provider of medical devices, specializing in the distribution and refurbishment of surgical microscopes. We are committed to delivering high-quality products and services to healthcare professionals.

Job Role:

The successful candidate will work closely with our team to ensure seamless customer service and support. As a Customer Service and Documentation Specialist, you will be responsible for managing customer requests, preparing quotes, and maintaining accurate records.

Responsibilities:

  • Validate information on all service orders prior to processing.
  • Process orders from customers and internal field representatives.
  • Maintain records of parts used and inventory levels for the service department.

Requirements:

  • 2+ years of experience with a High school diploma or equivalent.
  • Prior experience as a service writer, customer service associate, or in a similar administrative role preferred.
  • Experience in medical device industry or equivalent is a plus.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.

Salary:$20.00 per hour

Benefits:

Prescott's, Inc offers a comprehensive benefits package including uncapped commissions earnings potential, PTO, medical, dental, and vision coverage, life insurance, disability insurance, and a 401K plan with company matching.



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