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Construction Office Administrator

2 months ago

SaintBauzilledePutois, Occitanie, United States Window World of Southwest Florida Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Attractive salary package
  • Comprehensive dental coverage
  • Employee discounts available
  • Generous paid time off
  • Opportunities for training and professional development

Additional Perks:

  • Training on processes and systems.
  • Paid time off.
  • Paid holidays.
  • Supportive family-oriented culture.
  • Health insurance coverage.
  • Dental insurance benefits.

Company Profile

  • Window World is recognized as the leading exterior remodeler in the United States, seeking dedicated professionals to deliver exceptional customer experiences across our extensive range of residential exterior remodeling solutions. Our energy-efficient offerings come with industry-leading warranties, and we pride ourselves on our meticulous attention to detail and customer service. Our mission is straightforward: to merge outstanding quality and craftsmanship with superior service at competitive prices.

Position Summary

  • We are in search of a skilled Office Manager with a proven track record in overseeing operations within a home improvement or construction office. The Office Manager will lead a team of three office personnel responsible for Customer Service, Permitting, Product Ordering, Product Receiving, Payroll Processing, and Accounts Receivable. The ideal candidate should possess a minimum of five years of office management experience, preferably within the construction sector.

Key Responsibilities

  • Oversee daily operations of the office team.
  • Recruit, mentor, and train new staff as necessary.
  • Maintain a thorough understanding of the products, policies, and services provided by the company.
  • Address customer concerns by identifying the root cause, facilitating resolutions, and ensuring timely follow-up.
  • Adhere to established standard operating procedures.
  • Compile weekly, monthly, quarterly, and annual operational reports as required.
  • Ensure the office is organized and maintains a professional atmosphere.
  • Assist in training and onboarding for other team members as needed.
  • Manage customer service inquiries.
  • Handle permitting processes.
  • Oversee product ordering.
  • Coordinate product receiving.
  • Process payroll.
  • Manage accounts receivable.