Product Manager

1 day ago

New York, New York, United States Inizio Partners Full time
Product Manager

At Inizio Partners, we are seeking a skilled Product Manager to join our team. As a Product Manager, you will be responsible for end-to-end product management and seamless execution on client projects by collaborating with cross-functional teams.

Key Responsibilities
  • Engage with senior management and business leaders to identify opportunities for improvement in the clients portfolio
  • Establish Key Performance Indicators to measure the effectiveness of business decisions
  • Independently address complex problems and suggest product process flows that will enhance customer experience on credit card
  • Comfortable working with and defining product/process flows, customer journey map, creating and testing user stories, large datasets, including managing large number of data sources, analyzing data quality, and pro-actively working with client's data/ IT teams to resolve issues
  • Build robust strategies that positively impact the revenue and reduce losses for clients business
  • Collaborate with team members to collect and analyze data/process flows
  • Lead product/process flow enhancements leveraging Agile/product development concepts
  • Leverage graphs, infographics, dashboards to visualize product enhancements
  • Distill highly technical information into concise business presentations
  • Create presentations and reports based on recommendations and findings
Requirements
  • Bachelor's or Masters degree in Mathematics, Statistics, Economics, Computer Engineering or Analytics related field
  • 5+ years of experience in banking operations and credit card, preferably in fraud, disputes, collections operations domain
  • 5+ years of product management experience in banking domain eg: implementation of new features or feature enhancement to banking wallet/app
  • Hands-on experience with SAS/Hadoop Hive, SQL, Tableau and Microsoft Office
  • Excellent communication, presentation and story building skills
  • Strong analytical skills with the demonstrated ability to research and make decisions based on the day-to-day complex customer problems
Preferred Qualifications
  • SAS, Hadoop Hive, Python, R, Unix, Teradata and other statistical software knowledge
  • JIRA, Confluence, product and process flow documentation knowledge
  • Led teams and driven product changes for banking mobile application, payment networks
  • Ability to adapt to emerging analytic tools and solutions into standard operating procedures
  • Knowledge of basic machine learning algorithms like decision trees, regression models and clustering

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