Shift Manager
6 days ago
About the Role
The Shift Manager position at Wendy's is a key role in ensuring the success of our restaurant operations. As a Shift Manager, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and maintain a clean and safe working environment.
Key Responsibilities
- Lead a team of Crew Members to achieve sales and customer satisfaction goals
- Manage restaurant operations during shifts, including opening and closing procedures
- Ensure compliance with company policies and procedures, including food safety and quality standards
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and control labor costs, inventory, and supplies
- Provide coaching and feedback to Crew Members to improve performance and productivity
Requirements
- High school diploma or equivalent required; some college or prior work experience preferred
- Ability to work a variety of shifts, including mornings, evenings, and weekends
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic math skills and attention to detail
What We Offer
- Competitive pay and benefits package
- Opportunities for career advancement and professional growth
- Free meal program and uniform provided
- Flexible scheduling and work-life balance
Why Wendy's
At Wendy's, we are committed to providing our customers with high-quality food and exceptional customer service. As a Shift Manager, you will be part of a team that is dedicated to making a difference in our communities and delivering results-driven performance.
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