Shift Manager

6 days ago


Russell Springs, Kentucky, United States Wendy's Full time

About the Role

The Shift Manager position at Wendy's is a key role in ensuring the success of our restaurant operations. As a Shift Manager, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and maintain a clean and safe working environment.

Key Responsibilities

  • Lead a team of Crew Members to achieve sales and customer satisfaction goals
  • Manage restaurant operations during shifts, including opening and closing procedures
  • Ensure compliance with company policies and procedures, including food safety and quality standards
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and control labor costs, inventory, and supplies
  • Provide coaching and feedback to Crew Members to improve performance and productivity

Requirements

  • High school diploma or equivalent required; some college or prior work experience preferred
  • Ability to work a variety of shifts, including mornings, evenings, and weekends
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and attention to detail

What We Offer

  • Competitive pay and benefits package
  • Opportunities for career advancement and professional growth
  • Free meal program and uniform provided
  • Flexible scheduling and work-life balance

Why Wendy's

At Wendy's, we are committed to providing our customers with high-quality food and exceptional customer service. As a Shift Manager, you will be part of a team that is dedicated to making a difference in our communities and delivering results-driven performance.


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